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Calendar connections

Both live under My Profile: Microsoft 365 Credentials and Google Credentials.

The Microsoft 365 Credentials screen with an Add Credential button and a table listing one connected account with its organisation, last modified date and Refresh and Delete actions.

Figure 1 — Microsoft 365 Credentials. (1) Add Credential starts the one-click connect — sign in to Microsoft and approve access. (2) Refresh re-authorises a connection when appointments stop syncing; Delete removes it. Connections are per organisation, so connect in each one you need.

  1. Go to My Profile and choose Microsoft 365 Credentials or Google Credentials.
  2. Select the connect button at the top.
  3. Sign in to Microsoft or Google and approve access.
  4. You’re returned to BUZ and the account appears in the list.
Column Meaning
Organization Which BUZ organisation the connection applies to
Microsoft Account / Google Account The account you connected
Last Modified When the connection was last set up or refreshed
Action Refresh or Delete

Refresh re-authorises a connection. Use it when appointments stop syncing — access from Microsoft or Google expires periodically, and refreshing restores it without setting everything up again.

Delete removes the connection. You’re asked to confirm. Appointments already in your calendar stay there; new ones stop appearing.

Question Answer
“No credentials connected” Nothing connected yet for this organisation — use the connect button.
Appointments stopped appearing Try Refresh first; access usually just expired.
Wrong account connected Delete it and connect again with the right one.
Connected but nothing syncs Check you connected in the organisation you’re actually working in.