Mail-from settings

For organisation admins · ~2 min read

Settings → Organisation → Mail From controls the address BUZ uses as the sender when it emails your customers. Setting this (and verifying your domain) means emails come from your business, not a generic BUZ address.

Figure 1 — Mail From settings. (1) The Mail From Email is the sender address on your outgoing mail. (2) The Mail From Domain is verified with your DNS provider so mail sends as your business.

Domain verification is required for best delivery

Until your Mail From Domain is verified in your DNS, some mail may send from a fallback address or land in spam. Ask your IT/DNS provider to add the records BUZ specifies, then confirm here.